6 Best POS Conveniences

Running a business manually has worked for a long time, but with advances in technology, things can be so much easier. Here are just a few of the conveniences that owning a POS system can provide for your F&B business.

1. Error Correction

Instead of having to have a member of staff relay that an order has been cancelled or made incorrectly, they can use the POS system to rectify things in a matter of seconds. POS systems are often able to communicate directly to other parts of the business to relay important information without needing staff to do so. It is also easy to fix any running tabs and offer refunds. Indeed, modern POS systems can “record returns, remove items from sales transactions and add the put the product’s number back in the inventory.”

2. Customization

Everyone has their own business flair and methods. A good POS system will not restrict the way you do business, but will actually enhance it. Customization allows business owners to change the way their menu keys look, create custom discounts, create pre-set tip amounts, choose from language options, set up which items go to which kitchen stations and more. This level of customization lets your POS take on the work of additional staff members as everything can be customized just to your liking, making for a silky-smooth experience. 

3. Access Accounts Anywhere, Anytime

There’s nothing worse than worrying about your business finances or having a great idea but not being able to implement it while it’s fresh in your head. POS systems allow you to do just that. Through a merchant portal, you’ll be able to access everything from your finances to BI reports to customer information and menu options. You can literally update your menus on the go and offer customers the best experience possible.

4. Payment Flexibility

POS systems come with a variety of ways that allow for a multitude of payments to be accepted. Give your customers an easy time when they have to pay and you can be sure they’ll be back for more. 

5. Mobility

With an iPad and cloud-based POS system, you can take orders right at tableside, reducing errors and increasing efficiency. Rather than having to dedicate time to remembering orders, wait staff can engage with customers more freely as they can take orders on the spot through an iPad POS or mobile POS (mPOS).

6. Customer Relationship Management (CRM)

Create loyalty programs, discounts, rewards and memberships with your POS. This can help your business make customers feel like they’re being given personal treatment and lead to a better experience. You will also be able to see which members visit your establishment often, their average spend amount, favorite dishes and more. This information can lead to better business management that is tailored toward the trends of your customers and members.