Building trust with the customer, especially at the very end of their journey with your business is a key way to ensure repeat visits. By letting your customer view things like individual item pricing, additional surcharges and taxes on a clear display, they can double-check their spend amount and you can curate a personalized experience that makes them feel valued.
Customer-Facing Display
Leave a Positive Lasting Impression Even as Customers Settle Up
By personalizing and modernizing the checkout experience, you show your customers that you care about them. When paired with an Eats365 POS, you can offer vital information on your Customer-Facing Display about each customer’s order that’s sure to leave a positive lasting impression.
How Can a Customer-Facing Display Help Improve Customer Experience?
A Personalized Checkout Experience that Builds Trust
Made a Mistake? Make It Right Instantly!
If a customer spots an error when looking through their order details on the customer-facing display, you can make it right on the spot. Instead of getting angry complaints days later and having to dig up old receipts to fix ugly disputes, solving a potential problem on the spot keeps your business running smoothly and your customers happy.
POS and Customer-Facing Display Positioned to Perfection
No matter how big or small your store is, a Customer-Facing Display can be placed to perfection while fitting in neatly with your design ethos. To maximize space efficiency, make use of a dual-screen iPad stand that simultaneously points your POS toward your cashier and your Customer-Facing display toward the customer.
Use Media to Tempt Customers to Return
The Customer-Facing Display represents another opportunity for you to remind your customers why your business is special. By adding images and/or videos of upcoming deals, new items and amazing promotions on the customer-facing screen, you can use the checkout experience to not only build trust, but also guarantee that your customers will be eager to return to your restaurant.