Top 5 Perks of Using a POS for your F&B Business

What conveniences and benefits can your business ascertain from a POS system? That’s certainly a long list, but here are a few to consider. 

1. Reports

Chances are if you own a business of any kind, you love reports. When presented in a succinct and manageable format, reports can provide all sorts of useful information to help better manage your business. Most good-quality POS systems provide an entire retinue of reports that you can access anytime. Want to check which employees sign in on time? No worries. Worried that an item is not particularly profitable? You can check sales reports and see how that item fared over a set period of time. The higher-quality POS systems even allow you to access BI reports, accounting data and useful customer information. 

2. Customer Relationship Boost

Speaking of useful customer information, wouldn’t it be great if you could see how often your regulars came to visit, what items they frequently ordered and how much they spent on average? Well, you can-providing you have the right POS system on hand. By letting customers become members of your business, you can store all sorts of important information about them to not only enhance their experience and make them feel more welcome, but also keep track on who your VIP customers are. As an added bonus, many POS systems will even let you set discounts so that you can further entice your customers to spend more. 

3. Flexible Payment Options

Ever had a customer offer up their card only for you to look embarrassed, apologize and tell them they can’t use that form of payment at your establishment? Not only does a lack of payment flexibility inconvenience and irritate customers, it could cost you a sale. POS systems these days offer multiple ways for customers to pay so that when a customer pulls out their shiny new card, you can graciously accept and provide the perfect experience. Best of all, POS systems add new forms of payment regularly to stay competitive in the marketplace. That’s a win-win for you and your customers!

4. Faster Checkout Speeds

Need to cancel an order, issue a refund or even just scan an item? No worries. POS systems make it easy to remove items from a sale, offer a refund without ruining your accounting data and scanning items. Barcode scanners are extremely efficient in ensuring that no human errors are made when tallying up items. Best of all, many POS systems offer customer-facing screens which allow customers to see an itemized version of their orders on screen before paying. This not only builds trust, but also reduces errors since any mistakes can be rectified on the spot rather than later when customers sift through their receipts. 

5. Business integration

POS systems are getting far more capable of integrating seamlessly with your business. It is imperative to find a system that can cover multiple useful aspects of your business’ operations under one system. It’s pointless having a POS system that relies on multiple external platforms to function. Having a POS system that does it all under one system is not only beneficial, but it also saves time and makes running your business more efficient.

For a complete list of what features Eats365 can offer your business, check out the ‘Modules’ section of our website for a custom solution that may just be perfect for your business.