5 Benefits Restaurants Can Enjoy with QR Code Ordering Systems
From reducing wait times to improving order accuracy, the QR code system packs many benefits that restaurant owners and diners enjoy. But what exactly is a QR code ordering system, and why has it gained popularity in recent years? Let’s find out.
07 Feb 2025
Contents
- QR Code Ordering: What is it
- Why bother with it
- 1. Contactless Ordering and Payment
- 2. Faster Service and Reduced Wait Times
- 3. Increased Order Accuracy
- 4. Easy Menu Updates
- 5. Cost-Effective and Sustainable
- How Eats365 Can Help
- 1. Order First, Scan Later
- 2. All-You-Can-Eat Mode
- 3. Dynamic Menu Management and Automatic Switches
- 4. Efficient Order Management & Workflow Control
- 5. Enhanced Integration and Reporting
- Elevate Your Dining Experience with QR Code Ordering today
In today’s fast-paced dining environment, restaurants will have to stay on top of their operations and customer experience game to beat the competition. For many, the QR code ordering system is one effective tool that restaurants have implemented to achieve those goals, such as the ever-popular QR code menu.
From reducing wait times to improving order accuracy, the QR code system packs many benefits that restaurant owners and diners enjoy. But what exactly is a QR code ordering system, and why has it gained popularity in recent years? Let’s find out.
QR Code Ordering: What is it?
In essence, QR code ordering is where diners can scan a code with their smartphones or mobile devices to access a digital menu, place orders, and pay—all without relying on staff assistance. If you’re familiar with how to scan a menu at a restaurant, this is exactly that.
This streamlined process saves time, minimizes errors in communications, reduces service bottlenecks, and creates a modern, paperless dining experience.
Also, depending on the system, they can even be integrated with the restaurant’s POS, such as in the case of Eats365’s QR ordering system. This creates a smooth transition of customer orders right to the kitchen itself, which helps speed up order preparation with fewer delays and hiccups.
Why bother with it?
1. Contactless Ordering and Payment
It’s a post-pandemic world now, but many diners still have concerns when it comes to hygiene. With a QR code menu, customers can simply scan a code to view the restaurant’s offerings on their phones without the need for shared physical menus.
Not only can your diners explore their options safely this way, but they can also make contactless payments directly through their devices. By reducing face-to-face interactions and physical contact, you can create a safer and more reassuring environment for your guests.
2. Faster Service and Reduced Wait Times
Long waits for a server to take an order are a thing of the past with QR code ordering. With this system, diners can browse the menu and send their orders directly to the kitchen as soon as they’re ready.
This instant communication speeds up service as orders flow seamlessly from the table to the kitchen, allowing the restaurant to accommodate more customers during peak hours. It’s simple: fewer potential delays mean a better dining experience, contributing to faster table turnover; which leads to more revenue as you serve more customers.
3. Increased Order Accuracy
Many incorrect orders happen due to miscommunication between diners and staff. With QR code ordering, you get to eliminate this issue by letting customers make their selections directly.
This helps reduce human error (and the sour customer impressions that come with it), allowing restaurants to improve customer satisfaction and cut down on food waste that results from incorrect orders.
4. Easy Menu Updates
Updating printed menus can be time-consuming and costly, especially for restaurants that frequently change their offerings. A digital QR code menu allows for instant updates, whether you’re adding seasonal dishes, revising prices, or just marking items as unavailable.
Pro tip: Highlight new promotions, recommendations, combos, or limited-time offers in your QR code menu. It’s easier to update a digital one to keep your menu accurate and reduce guest frustration, especially for busy periods like holidays.
5. Cost-Effective and Sustainable
Opting for digital menus over printed ones saves not just time but money as well. QR code ordering systems can help you save on costs otherwise spent on paper, ink, and labor while also reducing your environmental footprint.
Not only that, adopting this system shows your customers that you are keeping up with modern business qualities like innovation and sustainability, which can help boost your restaurant’s image in their eyes.
How Eats365 Can Help
Now that you know what a QR code ordering system can bring to the table, it’s a good time to start adopting one in your restaurant, and it doesn’t have to be complicated!
Take it from us at Eats365—our Scan-to-Order restaurant ordering system is one of the best food ordering systems that goes beyond the basics, empowering your restaurant with unique features that cater to your needs.
Here’s how this innovative system can help uniquely transform your restaurant operations:
1. Order First, Scan Later
Keep your customer experience positive and patience high by letting guests order as they wait in line. Don’t worry about being overwhelmed: These pre-orders won’t be fired into the Eats365 POS or kitchen ticket printers until your customers are seated, after which they can simply scan the table’s QR code to confirm their orders.
This way, you ensure faster service and a smoother dining experience for everyone.
Read more: What is a POS System? How Does It Work in Restaurants? (eats365pos.com)
2. All-You-Can-Eat Mode
The Eats365’s QR code system offers a special, tiered all-you-can-eat mode, which allows you to:
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Provide different tiered menus based on customer plans (e.g., standard vs. luxury plans).
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Upsell premium dishes and drinks to customers willing to pay extra.
This feature is especially beneficial if you are running a buffet-style or all-you-can-eat restaurant as you can now cater to different ranges of paying customers more flexibly.
Read more: Eats365 QR Code Ordering System & All-You-Can-Eat Features (eats365pos.com)
3. Dynamic Menu Management and Automatic Switches
You can configure your menus and pricing plans to accommodate different promotions and customer types as needed through Eats365’s system. Dynamic features include:
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Special time-based promotions: Incorporate special prices for certain periods like lunch or dinner hours and promos for selected days of the week or holidays.
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Varied pricing options: Offer exclusive prices or discounts to adults, children, or senior customers with ease.
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Automatic menu switches: Automatically switch menus for lunch, dinner, or seasonal specials, saving staff time and reducing errors.
4. Efficient Order Management & Workflow Control
Need more control over your orders? The Eats365 scan-to-order expansion module helps you optimize order flow with settings like:
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Limiting the number of items per order: Prevent instances of over-ordering, such as by limiting each order to only 10 dishes.
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Minimum wait times between orders: Keep customers from placing numerous orders at once to ensure smoother operations.
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Define order cut-off times: Streamline your service during peak hours by having customers place orders within an allotted time.
These controls allow you to manage orders more effectively, making sure that both your staff and kitchen workflows run smoothly at all times of the business.
5. Enhanced Integration and Reporting
All orders placed via the Eats365 QR code system are directly integrated into the Eats365 POS. This seamless connection ensures:
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Faster communication between service staff and the kitchen.
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Accurate tracking of orders and minimized human errors.
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Access to in-depth analytics via the system’s Merchant Portal, helping you better understand customer preferences and make data-driven decisions.
Whether you’re managing a casual eatery, a fine-dining establishment, or an all-you-can-eat restaurant, Eats365’s comprehensive QR code ordering system provides the flexibility and efficiency needed to meet your operational demands while enhancing the customer experience at the same time.
Elevate Your Dining Experience with QR Code Ordering today
From improving efficiency to enhancing customer satisfaction, it’s not hard to see how QR code ordering systems are reshaping the dining landscape these days. Whether showcasing limited-time offers, speeding up service, or promoting a sustainable approach, this innovative technology empowers restaurants to meet the evolving expectations of today’s diners.
Eats365 is a highly acclaimed restaurant POS system brand with thousands of satisfied clients worldwide and the leading market share in Hong Kong. Serving restaurant customers in over 27 countries, Eats365 demonstrates its versatility across various restaurant types, making it a trusted solution for businesses ranging from small eateries to large-scale operations.
Designed to meet the needs of all types of restaurants, Eats365’s innovative three-tier ecosystem empowers businesses to grow seamlessly from small-scale operations to multi-location establishments, and even expand internationally. With a robust network of third-party integration partners, Eats365 offers flexible solutions that cater to the unique requirements of restaurants worldwide.
Whether you're running a bubble tea shop in Hong Kong or managing a global restaurant chain overseas, Eats365 provides cutting-edge tools to optimize efficiency, enhance customer experiences, and support sustainable growth.
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