Kee Wah Story
Kee Wah is a very well-known brand that operates a chain of bakeries and restaurants which produces some of Hong Kong’s most beloved and iconic pastries and dishes. The company is run as a family business with the second and third generations currently taking the helm. Though Kee Wah is now a large entity in Hong Kong, they maintain their focus on traditional philosophy and high-quality ingredients which ensures that their food never loses that old-world charm and flavor. Should you wish to sample some of Kee Wah’s food or pastries, you’ll be spoilt for choice with their product range running the gamut from mooncakes to dim sum.
Solutions to Kee Wah's Challenges
Kee Wah needed its POS to be easily updatable with its variety of culinary offerings
Though Kee Wah is a company steeped in legacy and tradition, they needed a POS solution that was able to keep up with the modern-day expectations of its restaurant staff and customers. In order to run their flagship restaurant efficiently, Kee Wah needed an updated POS that had an intuitive user interface and allowed for customization.
In addition, Kee Wa needed its POS to be easily updatable with their variety of culinary offerings. The restaurant felt that their business could benefit from mPOS compatibility, which would allow staff to freely walk through their restaurant and offer friendly advice about new and upcoming items while also upsetting customers.
Kee Wah opted to use Eats365 POS and mPOS to offer the best restaurant experience possible.
- Eats365 POS offers an intuitive user interface that Kee Wah employees find easy to use and customize our POS with minimal training.
- Eats365 POS can easily be updated with new products, which was key for Kee Wah due to their shifting ever-expanding food offerings.
- The small form factor of Eats365 POS ensured that it did not detract from Kee Wah’s restaurant decor while also requiring minimal space.
- The always online function ensures that even in the rare case of a lack of WiFi, Kee Wah will be able to continue doing business as normal.
- Using Eats365 mPOS grants Kee Wah staff added mobility, which is used to explain more about new items and provide enhanced customer service.
- Eats365 mPOS and POS integration means that all orders taken over mPOS will directly sync with Kee Wah’s POS.
Eats365 Customer Case Studies
The flexibility and customizability in the system, for us, was key because we wanted to do some things that many of our competitors in F&B and retail in Hong Kong don't do. Eats365 gave me the confidence that they were up to standard for what we were looking for.
The Coffee Academïcs
The solution that Eats365 has provided for us is easy-to-use while making managing our business easy. We also enjoy the low cost and high quality, which is like that of a large fast-food chain POS (Point of Sale) system.
Kabo Burger
One of Hong Kong's most recognizable brands that specializes in creating timeless pastries and delicious Hong Kong food.
